NGUYEN THANH HUNG

PERSONAL INFORMATION:

• Full name: NGUYEN THANH HUNG

• Date of Birth: July 14th, 1983

• Address: …

• Cell phone: …

• Home phone: …

• Email: …


CAREER OBJECTIVE:

A position of Customer Service Manager in the automobile industry, majoring in after-sale service.

WORK EXPERIENCE:

• Mar 2007 – Present:
Organization: Mercedes-Benz Vietnam of Daimler Chrysler Corporation

Position: Coordinator for spare parts management

Major duties:

– Provide genuine parts to customers.

– Import genuine parts from overseas.

– Calculate the quantity of spare parts for import based on customers’ needs and number of cars sold.

– Deliver spare parts to customers.

• Nov 2006 – Feb 2007:

Organization: ISAMCO

Position: Trainee as a service advisor

Training skills obtained:

– How to find out damages in automobiles for repairing or replacing with genuine parts and accessories.

– How to serve customers with top quality services, give customers full satisfaction.


EDUCATION:

• August 2006: Graduate from HCMC University of Technology (Vietnam National University), Major in Automobile – Engines Engineering.

• August 2007: Graduate from HCMC University of Pedagogy, Major in English.

• June – August 2004: Student of Informatics Center of HCMC University of Technology.

SKILLS:

– Good command in English, especially spoken and written English.

– Designing specifications of automobile-engines with AutoCAD and related software.

– Computer software proficiency: MS Office.

– Good communication and presentation skills.

– Able to work independently and within a team under pressure.

– Quick-learner, self-confident and active.

– Hard working, well-organized and high sense of responsibility.

– Problem solving and analytical skills.

HOBBIES:

– Watching TV commercials, car magazines and books.

– Playing sports: football, volley ball, chess, billiards, table tennis.

– Exploring new car model info.

– Listening to music, news on CNN, BBC World, Internet surfing.

 

NGUYEN THANH HUNG